System Requirements

Web-Mobile System Requirements

For the best EnGen experience, we recommend that you keep your systems updated with the latest versions of the supported browsers and operating systems. We may support other browsers and operating systems, but we do not test on them.

 

Web Application.

For the Web application, EnGen supports provides full support for the following browsers:

  • Chrome - current major version minus two
  • Firefox - current major version minus two
  • Edge - current major version minus two
  • Safari - current major version

Mobile Application.

For the mobile applications, EnGen requires the following minimum mobile operating systems:

  • Android 7.0+
  • iOS 12.4+

 

The EnGen mobile app is available in both the Google Play Store and the App Store, and it is compatible with both phone and tablet. If you visit either store from your phone or tablet, you will be able to get the correct app for your device. If your device is running an earlier OS, you may not be able to find the app available for download.

 

Bandwidth

Minimum requirements

  • Download: 512 kbps
  • Upload: 100 kbps

 

Recommended (required if live instruction is included)

  • Download: 1024kbs
  • Upload: 100 kbps


Live classes are offered via Bluejeans, a video-chat platform that requires a plugin that can be downloaded for free here. Its system requirements can be found here. Live classes can be delivered with speeds as slow as 1 Mbps. In order to attend them, you will need headphones or speakers, a microphone, and a webcam (optional).